Playbooks
Guides for running the project, not just designing the course
Longer pieces on the parts of this job that don't fit in a single prompt — frameworks, decision points, and where data can replace guesswork. New playbooks are added regularly.
Needs Analysis · 9 min read
A Data-Driven Framework for Training Needs Analysis
Before you write another survey, mine the data you already have. A four-stage framework for scoping a training needs analysis like a project, not a guessing game.
Pilot Design · 8 min readRun Your Training Pilot Like an Experiment, Not a Focus Group
Most pilots are a small group trying something and everyone deciding by feel. Here's how to design one that actually produces a defensible go/no-go decision.